Winegard Satellite TV System MV 3500 User Manual

®
WINEGARD  
TM  
Movin’ View  
Mobile Digital Satellite Antenna  
Model MV-3500  
U.S. Patent Nos. 6,023,247; 6,188,300  
Made in the U.S.A.  
Winegard Company • 3000 Kirkwood St. • Burlington, IA 52601-2000  
Printed in U.S.A. © Winegard Company 2004 2451019 11/9/04  
1
 
Quick Reference Guide  
NOTICE!  
This model is PRESET for DIRECTV® receivers.  
®
®
If you have a DISH Network or ExpressVu (Canada) receiver, you  
must change the numbered switches inside the dome.  
TO CHANGE SWITCHES INSIDE DOME —  
1. Remove screws holding dome to base and remove dome. Place dome in safe spot to avoid damage.  
Switches will be set at 101° for DIRECTV. You will be changing these switches.  
(#1 represents Switch DOWN; #0 represents Switch up)  
1
2
3
4
5
6
7
8
Sat. Rcvr.  
Switch Set Position  
1
2
3
4
5
6
7
8
DISH NETWORK  
DIRECTV  
0
0
0
1
0
0
1
1
0= UP  
0
0
0
0
0
0
0
1
(FACTORY PRESET)  
1= DOWN  
ExpressVu  
0
1
0
1
1
0
1
1
2. Determine which programming you will be using. This will determine how you set your switches.  
For DISH Network®, set switches to 119°.  
For ExpressVu, set switches to 091°.  
1
2
3
4
5
6
7
8
1
2
3
4
5
6
7
8
0= UP  
0= UP  
1= DOWN  
1= DOWN  
DIRECTV receivers must be set to the two satellite, oval dish setting. Refer to your receiver manual.  
DISH Network receivers must either have the check switch set for SW42 or unknown, no satellite found. See  
page 4.  
Operation (Vehicle MUST be stationary!!)  
4. Once the unit has acquired GPS, the dish will  
begin its search.  
a. The dish will pause on the signal long enough to  
determine which satellite it has found.  
1. Turn on receiver and television set. The MV-3500  
must be connected to a receiver that is plugged  
into 120 VAC.  
b. If it moves off the signal , it is in an effort to verify  
the signal and it should return to the signal shortly.  
2. Verify that you are getting the receiver’s menu  
screens on the television. These screens are avail-  
able with or without the dish finding the signal.  
5. After the unit has verified that it has the correct  
satellite, it will move to check the alternate satellite  
before it completes the search routine.  
3. Turn the power switch on for the MV-3500.  
The dish should start moving, making one or two  
revolutions before it stops to acquire GPS. This can  
take a few moments or up to 10 minutes. Normal  
operation will be less than a minute.  
6. If you do not have signal, see Troubleshooting,  
p. 11.  
3
 
To toggle between satellites when subscribing to multi-satellite programming—  
The MV-3500 will toggle between the primary and  
seconday satellites for either DISH Network or  
DIRECTV but not between DISH Network and  
DIRECTV. Both have programming on more than  
one satellite. When a channel is selected with the  
remote control that is not on the satellite currently  
selected, the dish will automatically move to the  
correct satellite.  
If this is the first time the receiver has been  
used, you may need to download receiver  
software; best done on a home dish.  
1. While vehicle is stationary, wait for unit to ac-  
quire satellite signal on satellite 119.  
2. After signal is acquired, you have 6 minutes to  
complete Check Switch test. Consult receiver  
manual for instructions on running this test.  
DIRECTV programming  
1. DIRECTV receivers must be set for oval dish 2  
sat selection to enable toggling between primary  
101°W satellite and alternate 119°W satellite.  
(Consult receiver manual for procedure.) After  
receiver is set for the correct dish selection, when  
you request a channel located on a different sat-  
ellite, the unit will automatically move to that  
satellite.  
3. During the Check Switch Test, the receiver will  
begin checking your switch by toggling between  
satellites. When this is completed, SW42 will ap-  
pear on the screen. It will be at the top of the  
screen, satellite designations will be below, show-  
ing odd and even transponders. See illustration  
below.  
DISH Network programming (DISH 500)  
To set the receiver to “Switch Unknown”  
NOTE: If a switch other than SW42 appears, or  
you have an X in one the of the boxes below  
the satellites, repeat Check Switch steps.  
1. Start by disconnecting the “satellite in” cable from  
back of your receiver.  
4. Your system is now set up to toggle between  
satellites. It will automatically move to the correct  
satellite when a channel is selected.  
2. With this cable disconnected, run a check switch  
to clear any “previous” information out of the sys-  
tem.  
NOTE: Unless Check Switch was performed  
on another satellite dish, such as a home  
dish, you won’t need to perform this test  
again.  
3. The check switch should read, “No switch de-  
tected” when it finishes.  
4. Reconnect cable and start a new search with the  
dish.  
INSTALL SUMMARY  
SW42  
Check Switch  
screen display  
INPUT:  
1
1
1
1
By sending in your warranty card  
packed with your system, you will  
SATELLITE:  
POLARITY:  
119  
119 110 110  
!
ODD EVEN ODD EVEN  
receive updated information about  
DISH 500 future compatibility.  
STATUS:  
SATELLITE RECEPTION VERIFIED  
SUPERDISH  
CANCEL  
ALTERNATE  
HELP  
TEST  
4
 
Installation Diagram  
FIGURE 1  
LEVELING  
SCREW  
ADJUSTABLE  
BASE FOOT  
ADJUSTABLE  
BASE FOOT  
REFLECTOR  
LEVELING  
SCREW  
LIMIT  
SWITCH  
CABLES  
CONTROL  
UNIT  
LNBF  
GPS ANTENNA  
ELEVATION  
MOTOR  
3 FEET MINIMUM  
AZIIMUTH  
MOTOR  
+12VDC POWER  
TO RECEIVER  
LEVELING  
SCREW  
TO LNBF  
CONNECTORS  
REAR BASE FOOT MUST  
BE PARALLEL TO THE  
CENTER LINE OF THE  
VEHICLE.  
CONTROL BOX DETAIL  
ELECTRONICS INTERIOR VIEW  
Model MV-3500  
(#1 represents Switch DOWN; #0 represents Switch up)  
Sat. Rcvr.  
Switch Set Position  
...........................  
1
2
3
4
5
6
7
8
DISH NETWORK ................................ 0 .. 0 .. 0 .. 1 .. 0 .. 0 .. 1 .. 1  
DIRECTV .................................. 0 .. 0 .. 0 .. 0 .. 0 .. 0 .. 0 .. 1  
(FACTORY PRESET)  
RECEIVER  
ExpressVu ................................. 0 .. 1 .. 0 .. 1 .. 1 .. 0 .. 1 .. 1  
LNBF  
P4  
P3  
ELEVATION  
AZIMUTH  
5
 
Parts Included • Tools Needed • How to Unpack  
PARTS INCLUDED:  
1 Cable entry plate  
1 Radome  
1 large yellow spade connector  
2 small red spade connectors  
All required screws and washers  
1 base with electronics, dish, dual LNBF  
1 tube silicone  
3 base mounting feet  
1 Power switch  
2 Wall plates (white & brown)  
1 Surface mount box  
2 Cable clamps  
TOOLS NEEDED FOR UNPACKING & INSTALLATION:  
7/16” open end wrench  
Level  
Drill w/3/4” bit  
1-1/4” hole saw (if mounting switch in wall)  
5/16” Socket for roof screws  
1/8” Allen wrench  
1/2” Open end wrench  
Crimping tool for coax connections  
Crimping tool for electrical connections  
Small blade screw driver  
Pliers  
Sealant (consult RV manufacturer for proper type  
for your roof material)  
LIFT UNIT STRAIGHT UP  
UNPACKING THE UNIT  
1. Open box and remove packing material.  
If using knife to open  
carton, BE CAREFUL.  
!
Do not cut the dome on  
the unit.  
2. Lift unit out of box vertically. Do not turn box  
and “roll” out, or turn upside down to remove.  
USE 2 PEOPLE  
when removing the unit  
from the carton.  
6
 
Installation  
tion below.  
Installing unit on roof of vehicle —  
Install in DRY conditions only!  
(#1 represents Switch DOWN; #0 repre-  
sents Switch UP)  
!
IMPORTANT! Do not install this system  
in the rain, or under any wet conditions. Mois-  
ture may affect electronics and void your  
warranty!  
Sat. Rcvr.  
Switch Set Position  
1
2
3
4
5
6
7 8  
1. For best performance and to reduce signal ac-  
quisition time, park vehicle on a level surface;  
level the RV.  
DIRECTV .............................................. 0 .... 0 ... 0 ..... 0 .... 0 ... 0 ..... 0 .... 1  
(FACTORY PRESET)  
DISH NETWORK .................................. 0 ... 0 ... 0 ..... 1 .... 0 ... 0 .... 1 .... 1  
EXPRESSVU ........................................ 0 .... 1 ... 0 ..... 1 .... 1 ... 0 ..... 1 .... 1  
2. Select a level spot on your roof for installation.  
Obstruction Ht. Unit Clearance  
Using the chart,  
1
2
3
4
5
6
7
8
8” .......................................... 4”  
determine the  
Switches preset for  
DIRECTV  
10” ................................... 11.5”  
minimum distances  
0= UP  
12” ...................................... 19”  
to other equipment.  
1= DOWN  
15” ...................................... 32”  
FIGURE 3  
1
2
3
4
4
5
5
6
6
7
8
Switches set for DISH  
Network  
0= UP  
UNIT BASE  
1= DOWN  
Switches set for  
EXPRESSVU  
1
2
3
7
8
0= UP  
1= DOWN  
• The unit should be no more than +/-1° off level.  
• Be sure no roof-mounted equipment is  
blocking the satellite “line of sight”, Fig. 3  
You will need to decide where the wires will enter  
the vehicle. A coax and a power wire (minimum 16  
gauge) will need to be run into the vehicle. The  
power wire will go to the nearest filtered +12 VDC  
power source; the coax will be routed to your  
satellite receiver.  
5. On each foot, screw the flange nut to the  
base of the leveling screw on the mounting  
foot, flange up. Place rubber washer, with the  
rubber side up, on the nut, Figure 2. Push  
mounting foot under base. Push foot screw  
through the base and tighten lock nut to se-  
cure foot to base. Be sure the base feet are  
pointing away from the base. Base feet will be  
removed later during install.  
3. Remove screws holding dome to base and re-  
move dome. Place dome in safe spot to avoid  
damage. Place base on vehicle roof in the loca-  
tion selected.  
FIGURE 2  
REMEMBER:  
LEVELING SCREW  
MOUNTING  
REAR MOUNTING FOOT MUST BE PARALLEL  
TO THE CENTER LINE OF VEHICLE.  
RUBBER WASHER  
FOOT  
FLANGE NUT  
(FLANGE UP)  
4. Determine which programming you will be us-  
ing. The switches for this model are preset for  
DIRECTV® programming. To set the switches for  
DISH Network®, or EXPRESSVU, see the illustra-  
7
 
Installation  
ROOF INSTALLATION, continued  
GPS installation —  
6. Place the unit on the roof in its permanent loca-  
tion and mark around each base foot, Figure 4.  
(Make sure the rear adjustable base foot is par-  
allel to the center line of the coach.)  
The GPS antenna is pre-wired and has a 3 foot  
cable running through one of the connectors.  
When deciding where to place GPS antenna, DO  
NOT SECURE! After wiring the receiver and initializ-  
ing your system, you will need to test the system.  
FIGURE 4  
Determine location for GPS antenna. It is recom-  
mended you place the GPS antenna between unit  
base and side edge of vehicle, 90° from rear  
mounting bracket, at least 3 feet from dome!  
Figure 6.  
The recommended location for the GPS antenna  
is based on having a level location and a clear  
view of the sky. If another location, further from  
the base, is desired, loosen the connector and  
pull out additional wire in the base. You must re-  
wrap and re-tie the GPS cable inside the dome  
to prevent interference with the LNBF. Failure to  
do so will result in malfunction! Tighten con-  
nectors when done.  
7. Clean roof area where the base feet will be  
attached to the roof. Do not erase your marks!  
8. Put approved sealant in the areas marked  
for the base feet. Place base feet on top of the  
sealant and screw down using (2) of the #10  
screws (provided) for each foot.  
9. Unscrew the locknuts in the base and re-  
move the base from feet. Secure feet by  
installing four more #10 screws in each base  
foot.  
IMPORTANT! The GPS must be located away  
from obstructions on roof of vehicle. You must  
have a clear view of the sky for proper opera-  
tion.  
10. After all base feet are secured to roof, put  
sealant around edge of feet and over screws.  
Replace base on leveling screws and reinstall  
nut and rubber washer on leveling screw. Do  
not secure until after leveling (next step).  
FIGURE 6  
GPS ANTENNA MOUNTED A  
MINIMUM OF 3 FEET FROM  
DOME.  
LEVELING SCREW/  
FIG
FLANGE NUT  
GPS CABLE EXITS THRU  
CONNECTOR  
BASE EXTERIOR  
FOOT  
11. Leveling the base is done by tightening or loos-  
ening the flange nut under the base, Figure 5.  
Using an electronic level is recommended to ad-  
just base so there is no more than +/- 1° off  
level in all directions. Place level on base of unit if  
possible. (If your level will not fit inside the base  
plate, place on outside edge.) Level front to back  
and side to side. Raise and lower by adjusting  
flange nut under base. After leveling base, se-  
cure inside base with rubber washer, rubber side  
down toward base, and lock nut.  
REAR MOUNTING FOOT  
8
 
Installation • Wiring  
Cable entry installation —  
INSTALLING THE POWER SWITCH  
1. Decide the location of the power on/off switch.  
Be sure the switch is turned off before you be-  
gin!  
1. Decide the best location for the cables to en-  
ter the vehicle, keeping in mind the desired  
location for the switch and receiver.  
See diagram below.  
Drill a 3/4” hole in the roof, push wires inside.  
Make proper connections (remember you must  
have filtered +12 VDC power source).  
Wall or panel mount: Drill 1-1/4” hole, pull wires  
2. Place cable-entry plate over hole and cables.  
Screw in place. Seal plate and screw holes with  
approved sealant (not included).  
through wall or panel.  
Surface mount: Determine location and direction  
of box. Mount box feed wire into one of the box  
openings.  
FIGURE 7  
Select plate cover (brown or white provided) and  
snap the rocker switch into the switch plate. Be sure  
switch is off!  
CABLE-  
ENTRY  
PLATE  
CABLE CLAMP -  
EVERY12”-16”  
2. Connect filtered +12 VDC power from ve-  
hicle, using red spade connector, to isolated  
spade on switch.  
3. Depending on the length of the cable on the  
roof, you may need to use cable clamps or wire  
ties (not provided) between the unit and your  
cable-entry plate. Clamping the cable every 12”-  
16” should eliminate any unnecessary cable  
movement, Figure 7, see above.  
3. Connect red power wire from MV-3500 using  
red spade connector to center spade on switch.  
4. Connect vehicle ground and black ground  
wire, using yellow spade connector, to silver  
spade on switch.  
FIGURE 8  
INSTALLING THE POWER SWITCH DIAGRAM  
ON/OFF ROCKER  
WITH LIGHT  
(SHOWN IN OFF  
POSITION.)  
STEP 4  
STEP 2  
TWO BLACK GROUND WIRES  
1 FROM VEHICLE  
FILTERED  
STEP 3  
1 FROM SATELLITE DISH  
+12 VDC  
FROM  
VEHICLE  
RED POWER  
WIRE SATEL-  
LITE DISH  
9
 
Installation • Wiring  
Initializing & replacing the dome after  
connecting the receiver(s) —  
1. Be sure vehicle is in a location free of all obstruc-  
tions and with a clear view of the satellite.  
Connecting the receiver —  
Connecting one receiver  
1. Connect the coax cable from the MV-3500 to the  
“SATELLITE IN” on the receiver.  
2. Power up unit, turn on receiver. The unit may  
take up to 10 minutes to initially find the satellite  
signal. The GPS is also initializing at this time. After  
the GPS initializes, the unit will begin searching for  
the correct satellite.  
Connecting two receivers  
1. Connect the coax cable coming from the MV-  
3500 to the “ SATELLITE IN” input on the primary  
receiver. The primary receiver is the reciever used  
most often.  
3. If the GPS does not initialize at this time, turn  
off the unit. You may need to move the GPS antenna  
to a different location on your roof. After you move  
the GPS, DO NOT SECURE TO ROOF.  
2. Run a second cable through the empty Heyco  
opening and connect to the ground block-type  
feed through and connect the other end of this  
cable to “Satellite IN” input on the second re-  
ceiver.  
4. TEST YOUR SYSTEM BEFORE SECURING  
THE GPS ANTENNA. Make sure the TV/receiver  
have the correct satellite.  
5. After the correct satellite has been found, secure  
GPS antenna by removing adhesive backing and  
securing to roof.  
GROUND BLOCK  
CUSTOMER/INSTALLER  
PROVIDES COAX  
6. Install dome. NOTE: After connectors are tight-  
ened, apply bead of silicone around the  
connector where the exterior hex nut touches the  
base and around the cables where they enter the  
connector on the exterior of the unit. See drawing  
below. If second receiver is not used, apply sili-  
cone to seal center hole of third connector. See  
drawing below.  
CONNECTOR  
PRIMARY  
RECEIVER  
APPLY SILICONE BEAD  
AT BASE OF CONNECTOR  
UNIT BASE  
APPLY SILICONE BEAD IN HOLE  
WHERE COAX ENTERS  
USED ONLY WITH  
A SECONDARY  
RECEIVER  
7. Insert bolts and washers in holes on dome rim.  
SEE “INSTALLING DOME” below.  
Installing Dome —  
Insert bolts and washers (2 for  
each bolt) in holes on dome  
5/16” HEX  
rim. Be sure bolt is vertical; not  
tilted to side. Tighten to thick-  
ness of top washer. Top  
washer will compress, as in  
drawing below.  
HEAD BOLT  
RUBBER  
WASHERS  
TOP  
WASHER  
BOTTOM  
WASHER  
5/16” HEX  
HEAD  
BOLT  
10  
 
Troubleshooting  
SOLUTION  
PROBLEM  
The MV-3500 does not attempt to find a satellite  
or it never moves.  
1. Check your Power switch to verify that it is in the ON position.  
2. Make sure that the receiver is plugged in and the satellite in jack is  
connected to MV-3500.  
1. Wait 10 minutes. The unit can take up to 10 minutes to acquire  
GPS. If it normally takes 10 minutes to acquire GPS, contact  
Winegard.  
The MV-3500 turns on and moves for a few  
seconds then stops and never moves again.  
2. If you feel comfortable doing so, look on the roof of the vehicle to  
verify that the GPS antenna is at least 3 feet from the dome and  
other objects on roof. Failure to have the GPS antenna at least 3  
feet away can cause the dome to interfere with GPS aquisition. If  
antenna is too close, move it.  
3. Check the GPS antenna cable for damage. If there is a  
pinched or damaged section, contact Winegard.  
The dish never stops on any of the signals that it  
sees.  
1. Make sure that your receiver is set up correctly.  
For DISH Network, the check switch should read either “Un-  
known” or “SW42”.  
For DirecTV the receiver should be set for a Two Satellite Oval  
Dish.  
2. Make sure the receiver has power and the satellite dish is con-  
nected to the “Sat In”.  
With DirecTV, the dish will find the alternate  
Satellite but it never finds the primary satellite.  
Make sure that the Switches on the Electronics Control Box are  
set for DirecTV. See page 3. These switches are found under  
the dome, inside the Electronics Control Box.  
The dish stopped searching but I don’t have a  
signal.  
1. Most likely the dish has locked on the satellite. Sometimes the  
receiver refuses to show it until its ready. To help it get ready,  
turn the receiver, not the dish, OFF. Wait a few minutes and  
turn it back on.  
2. For DISH Network users, the dish might be set to find DirecTV.  
See page 3 for instructions on setting it for DISH Network.  
1. Go to the check switch menu in receiver. Make sure that it’s  
set for SW42 and lists both even and odd transponders on satel-  
lites 110 and 119.  
I am not getting all the DISH Network channels  
I subscribed to.  
The MV-3500 never sees any signals, it just keeps  
searching.  
1. Rain, Snow or excessive Dew on the dome can interrupt the  
signal. Snow and Dew can be brushed off the dome. If Heavy  
rain or Snow fall is blocking the signal, it may be necessary to  
wait until the weather clears.  
2. Check to see if the Southern sky is clear. Trees, Buildings, Large  
signs or an Overpass can block the signal. Find an area where you  
can be sure that this is not the problem and try again.  
3. Make sure the receiver has power and the satellite dish is  
connected to the “Sat In”.  
11  
 
Specifications & Warranty  
Features and specifications  
• One button operation.  
• 30’ power cable and 30’ coaxial cable included.  
• Dome is UV protected.  
• GPS satellite signal acquisition.  
• Depending on receiver type, access  
satellites 119°, 110°, 101° or 92°.  
• Off-white color compatible with all vehicles.  
• Compact size —  
• No user input required.  
32” diameter, 15” height  
Weight of unit - 43 lbs.  
Shipping weight - 59 lbs.  
• No data port required for any receiver.  
• Elevation range 17° to 75°;  
azimuth +360°. (0 - 720°)  
• Functional in temperatures ranging from -13° to  
+140° F.  
TWO YEAR LIMITED WARRANTY  
Winegard Company warrants this Winegard product (excluding receiver) against any defects in materials or  
workmanship within two (2) years from date of purchase. No warranty claim will be honored unless at the time the claim  
is made, you present proof of purchase to an authorized Winegard dealer (if unknown, please contact Winegard  
Company, 3000 Kirkwood Street, Burlington, Iowa 52601-2000, telephone 319-754-0600).  
Winegard Company (at its option) will either repair or replace the defective product at no charge to you. This warranty  
covers parts, but does not cover any costs incurred in removal, shipping or reinstallation of the product. This limited  
warranty does not apply if the product is damaged, deteriorates, malfunctions or fails from: misuse, improper  
installation, abuse, neglect, accident, tampering, modification of the product as originally manufactured by Winegard,  
usage not in accordance with product instructions or acts of nature such as damage caused by wind, lightning, ice or  
corrosive environments such as salt spray and acid rain.  
The Two Year Warranty is provided on the condition that the equipment is properly delivered with all handling and  
freight charges prepaid to your Winegard dealer for repair or return to our factory at the above address. Winegard  
dealers will arrange for the replacement or repair and return to you, without charge, the product which failed due to  
defective material or workmanship.  
WINEGARD COMPANY WILL NOT ASSUME ANY LIABILITIES FOR ANY OTHER WARRANTIES, EXPRESS OR  
IMPLIED, MADE BY ANY OTHER PERSON.  
ALL OTHER WARRANTIES WHETHER EXPRESS, IMPLIED OR STATUTORY INCLUDING WARRANTIES OF  
FITNESS FOR A PARTICULAR PURPOSE AND MERCHANTABILITY ARE LIMITED TO THE TWO YEAR PERIOD  
OF THIS WRITTEN WARRANTY.  
The foregoing shall be the sole and exclusive remedy of any person whether in contract, tort or otherwise, and  
Winegard shall not be liable for incidental or consequential damage or commercial loss, or from any other loss or  
damage except as set forth above.  
Some states do not allow limitations on how long an implied warranty lasts, or the exclusion of limitation of incidental  
or consequential damages, so the above limitations or exclusions may not apply to you.  
This warranty gives you specific legal rights and you may also have other rights which vary from state to state.  
Printed in U.S.A. © 2004 Winegard Company 2451019 11/09/04  
12  
 

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